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CURRICULUM VITAE Cherita Waldez - 28.07.73 |
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Helpdesk Consultant, Level 2 |
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Summary: |
Started as a substitute as Helpdesk Consultant in November 2000. Permanently employed in the support dividion May 2001. Went to second line support in January 2002. My tasks consist mainly of reading cases from first line and distribute cases further on to the third line. | ||||||||||
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Work experiences: |
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| 2001 | Helpdesk Consultant, Level 2 | ||||||||||
| 2000 | Helpdesk Consultant, Level 1 | ||||||||||
| 1999 | Security consultant at Securitas Direct A/S | ||||||||||
| 1998 | Assistant head of Conferences at Palace Hotel | ||||||||||
| 1993-1996 | Head of the Control Room at Group Xpass | ||||||||||
| 1992 | Clerk in the exportdivision at Color Climax | ||||||||||
| Uddannelse: | |||||||||||
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1996-1998 |
Glasgow Caledonian University, HND Hospitality Management | ||||||||||
| 1992-1993 |
Niels Brock, Accounting |
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| Internal training / courses: | |||||||||||
| 2001 | Microsoft MOUS Expert, Excel - Microsoft MOUS Expert, Word - Microsoft MOUS Core, Outlook | ||||||||||
| External training / courses: | |||||||||||
| 1999 | Basic course in using Office | ||||||||||
| 1991 | French course in Switzerland | ||||||||||
| Certifications: | |||||||||||
| 2001 | Microsoft MOUS Core, Outlook | ||||||||||
| Below I have attached som pictures of myself: | |||||||||||
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